Call for Chapters: An edited book on "Recent Trends in Consumer Protection Laws and Digital World"

The proposed book will try to make an honest attempt to address all these issues which have either not been addressed under existing legal systems or if addressed, has failed to achieve aspirations of consumers.
Call for Chapters: An edited book on "Recent Trends in Consumer Protection Laws and Digital World"

Consumer around the globe, today, is witnessing a period of rapid change in the wake of digital transformation which brings to us new technologies, new kinds of business models, transactions through different modes, in addition to other wide range of innovative goods, services and practices.

This digital era is profoundly impacting our economy and societies by changing the ways in which consumers used to interact with each other because of online marketplaces and businesses. Consumer’s interest including Consumer data and other rights recognized by the law is really at stake today.

In this context, it becomes sine-qua-non to have a robust legal system addressing each and every issues of the consumer by ensuring safety in online transactions to encourage a wide range of innovative and emerging business models, technologies, and transactions to be used and applied by the sellers and the purchaser of any goods or services.

These new developments raise potential consumer issues in terms of transparency and disclosure; discrimination and choice; privacy and security; and accountability.

The new legislation of 2019 and rules made thereunder, have made an honest attempt to address the issues of online transactions by fixing the liability to the concerned.

Despite being a robust law, sometimes, it fails to address the issues of the consumers owing to some technical, social and legal boundaries, arising in day to day life.

The proposed book will try to make an honest attempt to address all these issues which have either not been addressed under existing legal systems (under any consumer legislations) or even if addressed, it has failed to achieve the aspirations of the consumers to their satisfaction. It will address all these issues by having a comparative analysis of legislations with some of the robust consumer-friendly countries of the world.

Sub Themes

  • Protection of Consumers in 21st Century.

  • The Interplay between Consumer Protection and Competition Law in India.

  • Consumer Protection and Taxes.

  • Insurer as Consumer and Impact of Digital World. (Health, Crop, Motor, Missile, etc.)

  • Digital Weight and Measurement Act, Consumer’s Rights and Scope of Fair Deals.

  • Consumers' Issues and Concerns of Perceived Risk of Information Security in Digital World.

  • Factors Affecting Online Purchasing by Consumers.

  • Consumer Complaints and Cross-Border Transactions.

  • Issues of Conflicting Legislations in Transboundary Transactions.

  • Jurisdictional Issues and Online Consumers.

  • Cyber world and Banking Frauds.

  • Cyber World and Electricity and Energy Laws.

  • UPI Transactions and Legal Issues.

  • Digital Consumers and Role of Indian Judiciary.

  • Scopes and Challenges of Mediation and Arbitration with Online Consumers.

NOTE: The given sub themes are merely indicative in nature, the contributors can choose any relevant and concerned issues within the broad theme.

About the Editors


Dr. Deo Narayan Singh has joined as an Assistant Professor of Law in School of Law & Governance, Central University of South Bihar, Gaya in the year 2015 on regular basis. He has been awarded Doctorate in Law from Law School, BHU in the year 2016 and has pursued his LL.B. and LL.M. from Law School, Banaras Hindu University (BHU) in 2009 and 2011 respectively. He qualified UGC-JRF twice and NET-thrice.

He has been teaching Consumer Law since 2016. He has done Certificate Course on Consume Protection from Consumer Chair of Indian Institute of Public Administration (IIPA), New Delhi. In addition to this, he has also delivered special invited lectures on Consumer issues in different institutions of learning. He has also presented several papers on the consumer related issues. He has several research articles to his credit. He has been nominated as a Nodal Officer, Pro Bono Club, SLG, CUSB (Ministry of Law & Justice, Govt. of India under the Nyaya Bandhu Scheme). He is also holding the position of Coordinator, Legal Aid Clinic, Youth Parliament, Debating and Literary Society, and Member of Moot Court Society of the Department.

Dr. Deo Narayan Singh, Assistant Professor


Phone: +91 9431017706


Dr. Rana Navneet Roy is an alumnus of Law school Banaras Hindu University, Varanasi and completed his LL.B. in 2008 and LL. M. in 2010 with a distinction for his LL.M. Dissertation. He, then, went on to qualify UGC-NET and JRF the very same year. Before joining HNLU in the following year, he had been a Junior Research Fellow in Law School, BHU, Varanasi. He maintains a meritorious academic profile throughout. He got his doctoral degree in Law from Hidayatullah National Law University, Raipur. He has several articles to his credit published in national and international journal of repute, some of them are on the consumer protection.

Dr. Rana Navneet Roy, Associate Professor

Email:, Phone: +91 9303758630

Guidelines for Submissions

  • The Chapter must contain an Abstract of 200-250 words in addition to 5-6 Keywords.

  • Chapter must mention the details of the author like name, designation, institution, email and phone number.

  • Only one Co-author shall be allowed.

  • The Chapter must be between 4000 to 8000 words including footnotes.

  • ILI method should be followed for Citation and Referencing.

  • The Chapter must be in Times New Roman Font Size 12 with 1.5 spacing and Foot Note Size 10 with single spacing.

  • The Chapters shall be scanned on Anti-Plagiarism Software. The UGC (Promotion of Academic Integrity and Prevention of Plagiarism in Higher Educational Institutions) Regulations, 2018 shall be strictly adhered to. The Plagiarized matter shall be out rightly rejected.

  • The Chapters shall be screened by Editors and Editors reserve their right to accept or reject any submission.

  • Editors may make suitable and necessary modifications to the submissions for the betterment, efficiency and orientation to the subject.

  • All submissions must be made to:

Who Can Contribute?

Chapter may be contributed by any academician, judges, lawyers, research scholars or any other person having expertise in the subject.

Other Details

Publication Fee Nil

Last date of submission of abstract: 20/09/2022

Screening of abstract by 30/09/20 22

Review of chapter: 20/10/2022

Last date of revised submission: 30/10/2022

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