Trinamool Congress (TMC) has accused the Bharatiya Janata Party (BJP) of submitting thousands of Form 6 applications to manipulate the voter list ahead of the upcoming the assembly elections.
Not every dispute is suited for mediation and the system must retain the ability to distinguish between cases that can be settled and those that must be adjudicated.
The Consumer Protection Act should be amended to recognise taxpayers as consumers of governmental services, even if only in cases of service delivery failures.