Consumer court orders Indigo to pay couple ₹70k for delay in delivering luggage, spoiling holiday mood

A coram comprising President Shivarama K and members Chandrashekar S Noola and Rekha Sayannvar passed the order after concluding that there was a deficiency of service on the part of Indigo.

A Bengaluru consumer court recently directed Indigo Airlines to pay ₹70,000 to a couple who had their vacation in Port Blair spoiled due to a delay in receiving their checked-in luggage.

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