Consumer Court slaps ₹5K penalty on Airbnb for accidental injury to infant

The Consumer Commission took note of an email exchange and observed that Airbnb and the caretaker had admitted that the incident took place and apologised for it.

A district consumer disputes redressal commission in Chandigarh recently imposed a penalty of ₹10,000 on homestay marketplace Airbnb and a host for accidentally injuring a 6-month-old child while cleaning the property [Tanya Sharma v Airbnb and Anr.].

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