Failed hotel booking: Consumer forum orders MakeMyTrip to pay ₹1.45 lakh fine, ₹4.34 lakh additional expense incurred by man

The Commission acknowledged the unfair experience suffered by the complainant and highlighted that he had to secure alternative accommodation at an exorbitant price due to the Wimbledon tennis tournament.

A consumer disputes redressal commission in Bengaluru recently imposed a fine of ₹1.45 lakh on online travel company MakeMyTrip for a failed hotel booking that left a traveler stranded in London [Mayur Bharath vs MakeMyTrip (India) Pvt Ltd]

Loading content, please wait...
Bar and Bench - Indian Legal news