Passengers entitled to full refund for tickets booked for air travel during Lockdown 1 and 2: Centre tells Supreme Court

Passengers entitled to full refund for tickets booked for air travel during Lockdown 1 and 2: Centre tells Supreme Court

This was informed in response to a plea whereby it was pointed out that passengers did not intend to avail the Credit Shell created by airlines in lieu of refund and urging that passengers should be given a full refund.

The Directorate General of Civil Aviation (DGCA) has informed the Supreme Court that tickets booked by passengers in domestic and international carriers for air travel between March 25 to May 3, 2020, i.e. during the first two phases of the COVID-19 lockdown, will be fully refunded.

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