Higher duty of care expected from ICU staff when patient critical: National Consumer Disputes Redressal Commission

The commission held that gangrene developing in the patient's hand went unnoticed and unmonitored throughout the night by ICU staff, amounting to failure of duty of care.

The National Consumer Disputes Redressal Commission (NCDRC) held on Friday that a higher duty of care is expected from Intensive Care Unit (ICU) staff when a patient was critical [Medical Superintendent, Mata Chanan Devi Hospital v Sunita Saxena].

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