Theft during train ride not deficiency in service; passengers have to protect own belongings: Supreme Court

The Court emphasised that the Railways cannot be held responsible if a passenger loses any of his possessions during the ride.

Railways, TrainImage for representative purpose

Theft occurring during train rides does not amount to a deficiency in service by the Railways, the Supreme Court observed on Thursday. [Station Superintendent and anr vs Surender Bhola]

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Supreme Court of India

Deficiency in Service

National Consumer Disputes Redressal Commission

NCDRC