Non-delivery of new car is unfair trade practice: Supreme Court upholds consumer forum decision directing dealer to replace old, defective car

A bench of Justices MR Shah and Krishna Murari held that non-delivery of a new car was an unfair and dishonest trade practice that was against morality and ethics
Supreme Court
Supreme Court

The Supreme Court recently upheld the concurrent findings of a District Consumer Forum and the corresponding State Consumer Disputes Redressal Commission that a car dealer who delivers an old and faulty vehicle is obligated to replace it with a new vehicle while also compensating the aggrieved consumer. [Rajiv Shukla v Gold Rush Sales and Services Ltd. & Anr.]

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