Dishonour of cheques despite having sufficient balance: NCDRC directs HSBC to pay ₹15 lakh compensation to couple

The Commission observed that there was nothing to show that the bank could classify the complainants as high-risk customers, requesting them to update their KYC every two years.
NCDRC
NCDRC

The National Consumer Disputes Redressal Commission (NCDRC) recently directed HSBC Bank to pay ₹15 lakh to a man and his wife for mental agony and harassment caused to them after their cheques were dishonoured despite there being sufficient balance in their bank account. [Anil Milkhiram Goyel and Anr v. HSBC Limited]

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