Insurance ombudsman cannot dictate terms of insurance policy renewal: Kerala High Court

"Even if the Insurance Ombudsman passes an award in favour of the complainant, the Ombudsman is only empowered to award compensation to the complainant," the Court explained.
Justice A Muhammed Mustaque, Justice Shoba Annamma Eapen and Kerala High Court
Justice A Muhammed Mustaque, Justice Shoba Annamma Eapen and Kerala High CourtKerala High Court

The Kerala High Court recently held that the insurance ombudsman does not have the power to direct an insurance company to renew an insurance policy at a particular premium rate [NS Gopakumar v The Oriental Insurance Company Ltd & anr].

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