Customers should be informed about additional cost of carry bag before making selection of goods, not at the payment counter: Consumer Commission

"Disclosing the price of carry bags at the payment counter seems to be undoubtedly an “un-fair trade practice” Under Section - 2 (1) (r) of the Consumer Protection Act, 1986." the court said
Customers should be informed about additional cost of carry bag before making selection of goods, not at the payment counter: Consumer Commission
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A consumer making a purchase from a retail outlet has the right to know that there will be additional cost for carry bags and also the silent specifications and price of such carry bags before he/ she makes selection of goods from the outlet, the District Consumer Redressal Commission, Hyderabad (Commission) recently observed (Baglekar A. Kumar v. More Megastore).

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