We are living in an era where finance, commerce and identity have been radically transformed by digital infrastructure, but justice remains one of the last great frontiers. While payments can be completed in seconds through UPI and identity can be authenticated instantly via Aadhaar, citizens often wait decades for their day in court. It's so unfortunate that India today faces a backlog of over 53 million pending cases, with more than 180,000 disputes that are unresolved for over 30 years.

Is the problem an absence of effort? Definitely not! Through eCourts Phases I and II, courts digitised cause lists, filings and status tracking, with a focus on expanding the use of Information and Communication Technology (ICT) in the Indian courts.

Now, with a budget of ₹7,210 crore, Phase III promises “access and inclusion” through cloud infrastructure, digital records and virtual courts. Yet despite these initiatives, systemic transformation has remained elusive.

The reason lies in the technology foundation itself. Earlier, justice digitisation depended on hard-coded, monolithic systems. These initiatives replicated paperwork in software rather than re-engineering justice to operate at scale. 

Every change required developers, every update meant re-coding and scaling across diverse courts, tribunals and commissions was near impossible. It was like building isolated islands, with each system locked into its codebase (its unique programming and structure), rigid, expensive and unable to adapt.

Jupitice is completely changing this narrative. Founded on the belief that justice is a fundamental service, not a privilege, Jupitice has built the world’s first Meta Product Platform for Justice Tech. Unlike legacy ERP or low-code solutions, this platform allows entire systems to be created, configured, composed, governed and deployed without writing a single line of code.

Its modular, reusable components - like e-filing, case management, scheduling, e-signatures, virtual hearings, notifications, and payments - can be assembled like Lego blocks. To make this system reliable, governance layers embed compliance, workflows and reporting at the core.

This dual ability to both create and govern makes Jupitice fundamentally different. Rather than siloed apps, it enables Justice-as-a-Service: unified, secure and interoperable infrastructure for courts, tribunals, grievance bodies, regulators and enterprises.

This vision is grounded in practice, not just theory. In July 2022, Jupitice pioneered the world’s first Digital Lok Adalat, officially launched by the Chief Justice of India, the Law Minister and senior judicial leaders. Since that launch, six Lok Adalats held across Rajasthan and Maharashtra have together handled over 25 million cases.

The platform offers a range of advanced features, including online complaint filing, automated scrutiny, bench rostering, cause list generation, virtual hearings and bulk scheduling. These capabilities have streamlined the dispute resolution process and improved access to justice on a large scale.

The platform enabled authorities to allocate benches and resolve cases in bulk, sometimes handling as many as 1,000 cases at once, while providing citizens with quicker and more transparent access to justice.

In a country where High Courts like Calcutta still carry 94% of India’s 50-year-old pending cases, the Digital Lok Adalat is more than a milestone; it is proof that governments are ready to embrace foundational platforms when they deliver real outcomes. 

And adoption is not limited to India. Jupitice’s Meta Product Platform is already being deployed by state governments, regulatory commissions, ADR institutions and international bodies such as the United Nations, the Government of Seychelles and the Kingdom of Saudi Arabia. For the first time, India is set to emerge as a world leader in exporting digital justice infrastructure.

This is one of the reasons why Jupitice positions itself not as another legal tech company, but as the pioneer of a new category: "JusTech". Where legal tech solved narrow problems for lawyers, JusTech addresses justice at the system level. Jupitice’s ambition is to be the backbone for justice and governance systems worldwide.

Crucially, this also positions justice within India’s Digital Public Infrastructure (DPI). Jupitice now fills the missing layer of DPI for justice, legal and governance systems. This layer is essential not only for speedy and affordable justice, but also for the ease of doing business, transparent grievance redressal and data-driven regulation and enforcement.

The timing could not be better. With caseloads rising, reforms underway and the judiciary’s openness to technology expanding post-COVID, there is both political will and institutional urgency. Phase III of eCourts offers the ideal policy backdrop, which calls for a platform-based solution rather than fragmented, siloed apps.

The promise of no-code infrastructure goes beyond efficiency. It democratises system creation by enabling non-technical institutions to configure their own processes while ensuring governance and compliance are embedded. It creates interoperability across jurisdictions, scaling from a Lok Adalat to a High Court to a national regulator.

At the same time, Jupitice’s Meta Product Platform is not limited to the judiciary or governments; it also empowers corporates. They offer products like the Litigation Management System (LMS), Compliance Management System, ERP for Corporate, Contract Lifecycle Management (CLM) and Litigation Notice Management System (LNMS), among others.

The USP is that each of these solutions is fully customisable, which allows enterprises to adapt modules to their unique workflows, policies and regulatory needs. And these are only a few of Jupitice’s enterprise-grade offerings. The platform provides a broader suite of products that are designed to digitise litigation, centralise compliance, streamline contracts, manage notices and unify governance operations. Simply put, the platform delivers end-to-end solutions, all on one secure, configurable foundation that transcends silos and drives systemic efficiency.

It reduces implementation time by 70–80% and costs by similar margins, ensuring technology adoption is no longer constrained by budgets or timelines.

As Raman Aggarwal, Founder of Jupitice, explains,

“We are not building apps; we are building the very infrastructure of justice, because digitisation has moved old inefficiencies online instead of eliminating them. Yes, the tools have multiplied, but systems remain fragmented.”

He believes that what justice truly needs is not another portal or dashboard, but a single, integrated backbone that connects courts, regulators, enforcement agencies, grievance bodies and citizens alike. And, that is precisely what Jupitice’s Meta Product Platform delivers.

Justice has always been seen as the domain of judges and lawyers. But in today’s digital age, it is equally about the systems we build to support them. Moving from hard-code to no-code is not a technical upgrade; it is indeed a paradigm shift. It is the difference between "patchwork solutions" and "scalable infrastructure", and between"justice as privilege" and "justice as a public service".

We learned from the journey of Aadhaar and UPI how digital infrastructure can transform society. And building on this success, Jupitice proudly writes the next chapter, making justice itself digital, inclusive, and global.

To know more, visit jupitice.com or send an email at enquiry@jupitice.com

This is a sponsored post from Jupitice.