Consumer court orders ₹25K compensation to passenger who fell sick after eating worm in biryani served on train
The Consumer Forum said that even though IRCTC had expressed regret and penalised the service provider, it would not be sufficient for the physical and mental trauma suffered by the complainant.
A consumer court in Delhi has ordered the Indian Railways Catering and Tourism Corporation (IRCTC) to pay ₹25,000 compensation to a train passenger who fell ill after being served food containing a worm.