Intention of the Legislature is clear: Supreme Court on why replies to consumer complaints cannot be filed beyond 45 days [Read Judgment]

Intention of the Legislature is clear: Supreme Court on why replies to consumer complaints cannot be filed beyond 45 days [Read Judgment]

In a significant ruling, the Supreme Court clarified on Wednesday that a consumer forum does not have the discretion to extend the time granted to file a reply to a consumer complaint beyond 45 days, in view of Section 13 of the Consumer Protection Act, 1986 (New India Assurance Ltd. vs. Hilli Multipurpose Cold Storage Ltd.).

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