Non-Refund of Airfare for Tickets booked during COVID-19 Lockdown is arbitrary: Supreme Court issues Notice
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Non-Refund of Airfare for Tickets booked during COVID-19 Lockdown is arbitrary: Supreme Court issues Notice

Debayan Roy

A three judge bench of the Supreme Court has issued notice to the Ministry of Civil Aviation on a petition stating that airlines operating both domestic and international flights in India are violating the Ministry order, which requires that they pay the full refund for tickets booked for air travel during the COVID-19 lockdown.

During the hearing via videoconferencing, Justice Sanjay Kishan Kaul observed that the non-refund of those tickets booked for air travel after lockdown was initiated was "arbitrary."

The plea moved by NGO Pravasi Legal Cell through advocate Jose Abraham has argued that the failure of the airlines to refund the full amount collected for tickets, following the cancellation of flights in the wake of restrictions imposed by the government to contain COVID-19, is in violation of the Civil Aviation Requirement, 2008 issued by the Directorate General of Civil Aviation (DGCA).

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