Consumer Forum imposes ₹35k costs on ESBEDA store for charging ₹20 for carry bag

The District Consumer Dispute Redressal Commission ruled that not providing carry bag to a customer free of cost and charging for the same amounted to deficiency of services and unfair trade practice.

A Mumbai District Consumer Dispute Redressal Commission recently imposed over ₹35,000 costs on a store of ESBEDA, a premium leather accessories selling company, for charging ₹20 for a carry bag over and above the price paid by a customer for an item purchased from the store. [Rima Chawla v. Manager, ESBEDA showroom, Phoenix marketcity]

Want to read the full story?

We’re glad you’re enjoying this story. Subscribe to any of our plans to continue reading the story.

Already have an account? Sign In

Related Stories

No stories found.
Bar and Bench - Indian Legal news